Emergency Assistance

The Carat Portal allows the use of Emergency Assistance.

For this, the conditions below must be met.

Carat Portal Interfaces Supported for Integration#

You can use the following interfaces to use Emergency Assistance:

Allowed Credit Card Companies#

The following Credit Card Companies support the use of Emergency Assistance:

  • ELO DÉBITO
  • VISA ELECTRON

Allowed Routings#

The following routing/Credit Card Companies supports the use of Emergency Assistance:

  • Cielo e-Commerce
  • eRede REST
  • SafraPay
  • Getnet WS

Anti-Fraud Analysis#

The following anti-fraud analysis entities support Emergency Assistance:

  • Cybersource

Attention:

It is possible to send an analysis to the anti-fraud analysis entity Konduto, but the debit mode is not supported and the call is just logged without an analysis being performed.

Details for the Anti-Fraud Analysis#

The notes below are valid for the [HTML Payment] interface(pagamento-html-begin.md).

To use anti-fraud with Emergency Assistance, it is mandatory that the following parameter has the value:

FieldMandatory Value
additional_data.anti_fraudenabled_before_auth

The values ​​in the fields below will be ignored:

Field
authorizer_authentication
additional_data.postpone_confirmation