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  • API REST

    • Web Checkout

      • Payment Link

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          • Automatic Retries

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            • Merchant Web Page

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                      • Store Management

                        • General Information

                          • Facilitador de Pagamentos

                            Retry Service

                            The retry also works for recurrent payments. Learn more about recurrent payments scheduling.

                            Attention: the recurrent payments scheduling mentions the term "reprocess". Don't confuse this term with retry. Those two are distinct processes on Carat Portal and don't have relation/interference with each other.

                            Execution of scheduled payments#

                            The scheduled payments are executed as normal payments. So if your store's retry mechanism is enabled and the transaction context fits in the retry scenarios, the scheduled payment will start the retry flow.

                            Merchant Webpage - Schedule Report#

                            In the merchant webpage, it is possible to consult the recurrent schedules. Learn more about the Schedule Report.

                            During the retry flow, the recurrent schedule status is "Error". If the retry mechanism succeeds in confirming the transaction, the schedule status will become "Active". So it is possible that the recurrent schedule temporarily stays with status "Error" while the retry mechanism doesn't finish the flow.